To be a leading financial services business that creates value for our clients through a comprehensive financial services offering.
To be open to our stakeholders’ needs through a client-centred and intrapreneurial business model attuned to sustainable growth and profitability.
The Board recently approved a new five-year strategy, focussed on deliverables for the period 2020 to 2024. Our approved strategy is a much more focussed strategy, focussing on leveraging our competitive strengths, including:
Our employees are critical to building and maintaining a sustainable business and to achieving the objectives expressed in our tagline: “Think Efficient. Realise potential.” We recognise that long-term, trust-based relationships are key to our success and that client satisfaction is fundamental to the Efficient Experience.
We aim to recruit not only the brightest and the best, but to actively develop talent within the Group. This includes retaining top performers in order to ensure continuity across all business units.
Our human capital strategy provides for: